Website Care Plans | Web Maintenance

Your WordPress website needs a Care Plan

Under the hood, like a car, a website needs maintenance

A website needs to be nurtured. Not only should the content be regularly updated to help with search engine optimisation and visitor engagement. A website that isn’t maintained can eventually break down and stop working properly, or even become hacked due to out-of-date software.

Learn more

Two Nettl employees working through a web-hosted server.

What is a Care Plan?

Our WordPress Care Plans take the pain away from you having to ensure your website keeps running smoothly. Every month, we safely update all core software and plugins on the site to the latest versions, backing up before each update.

At the same time we also conduct a thorough security scan of the website to detect any vulnerabilities. Ensuring the website software is at the latest version keeps the site as secure as possible, so vulnerabilities in older versions can no longer be exploited.

Website Care Plan Packages

We understand that no two websites are the same, which is why we offer three flexible Care Plan packages designed to suit a variety of businesses. Whether you’re running a simple brochure site or a feature-rich eCommerce platform, our Care Plans keep your website secure, updated, and performing at its best.

Essential

For brochure sites that need updates and the basics

Wordpress CMS UpdatesTheme updatesEcommerce updatesCore plugin updatesPremium plugin updates2 Factor AuthenticationBasic reports & analyticsWebsite restorations & backupsMalware scans & spam cleansingPwned passwordsExtra login securityUser enumerationBlock list monitoring

€35

per month

All prices exclude VAT

Get started

Finest

For lead-gen and business sites where downtime costs enquiries

€65

per month

All prices exclude VAT

Get started

Assured

For e-commerce and high-risk sites with extra login and malware protection.

€80

per month

All prices exclude VAT

Get started

How a website Care Plan will help your business

Prevention is better than cure

Regular planned, preventative maintenance helps to remove the majority of issues before they even occur. It ensures your site stays up-to-date and safe from new threats and issues. This could include regularly updating software, patching security flaws and monitoring for suspicious activity. It also involves performing routine backups and conducting security audits to ensure everything is functioning properly. You could do all of this yourself. And if no one else is keeping on top of things, then it’s your ongoing responsibility to ensure your website is ship-shape.

Keep your Website secure

We perform monthly updates to your website’s core software and plugins, closing the door on vulnerabilities before they can be exploited.

Reliable Backups

Before making any updates, we take a complete backup of your website. That means if anything unexpected happens, we can quickly restore your site to full working order without disruption.

Problem Prevention

By keeping everything updated and monitored, we reduce the risk of costly downtime, security breaches, and broken features. Prevention really is better than cure.

An image of three Nettl employees working on computers. There are two at a foreground table, with one person in the background.

Keep your website fresh with a design that grows with you

Modern, responsive web design that works hand-in-hand with your Care Plan

Looking after your website is vital — and so is making sure it looks and performs its best. That’s where we come in. At Nettl of Exeter, we design websites that are not only beautiful and responsive, but also built to grow alongside your business.

Our web design experts can refresh your site or create something brand new, ensuring that the Care Plan support you receive is backing up a site that’s ready to impress and convert.

Web design

How we help

Let us take care of it

A Care Plan offers peace of mind. You’ll know you’re doing everything you can to protect your business, your website, your customers, and everyone’s data. Let our experts take care of all the regular checks and updates, so you can focus on your customers instead.

It’s far easier (and kinder on your pocket) to prevent it happening in the first place than trying to fix a website that’s broken or hacked and not on a Care Plan.

Improved Website Performance

A well-maintained website doesn’t just stay secure—it also runs faster and more smoothly. With optimised updates, your visitors enjoy a better user experience.

Flexible Care Plans

Whether you’re running a simple brochure site or a feature-rich Ecommerce platform, we have a Care Plan that fits.

Expert Technicans

By letting us handle the technical upkeep, you can focus on what you do best—running your business. No more worrying about software updates, backups, or security monitoring

Care Plan FAQs

Why do I need a Care Plan?

It’s a bit like asking why you should service your car. Just because your website is digital, doesn’t remove the need for maintenance. Technology changes at great pace, and newer browser versions can display older websites differently, plus older software is more likely to be hacked due to known vulnerabilities that cyber criminals can exploit.

Having a care plan reduces the risk of your site breaking or becoming hacked and the associated brand damage this would bring. It’s peace of mind knowing that your site is being updated on a regular basis in a safe and secure way.

How do I know what work has been done?

We log every update we make to the core software and plugins to your site and every month we generate a report which shows the exact updates we have performed. This report also includes the results of our security scan so you’re aware of any vulnerable versions of software that might be running on your site.

I have my own website, can I add a Nettl Care Plan?

It’s unlikely. We can only add Care Plans to sites that use our own hosting service. If your site is brought over to our hosting platform we may be able to add a care plan, but this is at our discretion. All websites are built differently and we want to be confident that we can successfully maintain your website going forwards.

What do you update as part of the Care Plan?

Our care plans include updates to WordPress core software (like your phone or computer operating system), plugins (like the apps on your phone), and the theme that dictates the style and look of your website. Content changes and edits are not included in our care plans. These would be priced separately or need to be part of an additional ongoing retainer to cover the time.

What happens if my site breaks or is hacked?

Even with the best will in the world, sometimes your site can break after a plugin update due to a compatibility issue between plugin versions. In this situation, we would roll back to the latest backup taken before we made the update, complete the others and then attempt the update again in future when a newer version has been released that may fix the issue.

In the unlikely event your website is hacked whilst on a care plan we will rectify it for free. On our Essential plan this involves us restoring the site to a previous date before the site became compromised. On our Finest and above plans, this involves our geek team thoroughly cleansing the site to remove the malware.

Nice words by nicer people

We work closely with our clients to help explore, refine and execute their ideas.

      
 5.0
 5.0
 Top Rated Service 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Shannon Balau 
 10 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Robyn and the rest of the team at Nettl are so helpful, professional and help me create beautiful projects with perfect execution for my business. I would highly recommend them all. Thank you team and I look forward to continuing on working together!:)
  
 
     Posted on Google  
   
   Дмитро Коновалов 
 23 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   Mandri Kruger 
 17 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. We've partnered with Nettl before, and recently updated our company brochure with them. Working alongside Celine and Matt was great, they respond quickly, and made a great contribution to the project. The project was completed quicker than what we planned for, and exceeded our expectations.
  
 
     Posted on Google  
   
   Susan Brady 
 22 April 2024
 
 
 Trustindex verifies that the original source of the review is Google. We partnered with Nettl on  the creation of our logo and website for our new Executive Search business. We had a wonderful experience, we were supported throughout the process and are so happy with the branding and the website. We have had so many compliments about since launch. A huge shout out to Matthew and Chloe for providing a wonderful service.
  
 
     Posted on Google  
   
   Hellena Wall 
 14 October 2019
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   Barbara Campbell 
 3 October 2019
 
 
 Trustindex verifies that the original source of the review is Google. I can not praise Lauren at Nettl enough, from 1st point of contact she was so helpful and professional.  Nothing was too much trouble and I am thrilled with the website Lauren created.
  
 
     Posted on Google  
   
   Darren Brauders 
 29 August 2019
 
 
 Trustindex verifies that the original source of the review is Google. Lauren, Orla and their team are amazing to work with. They are true professionals and provide an efficient service. They have designed appointment cards and comment cards for our business and the quality and design of both has been exceptional. We cannot recommend them enough and look forward to future projects with them.
  
 
     Posted on Google  
   
   Susan Ni Dhubhlaoich 
 13 May 2019
 
 
 Trustindex verifies that the original source of the review is Google. We used Nettl Dublin for a roll up banner we needed quite urgently. Orla and Lauren were both very helpful, very attentive and the banner was produced really well and delivered on time. Thank you 🙏
  
 
     Posted on Google  
   
   Sergey Sobolev 
 17 September 2018
 
 
 Trustindex verifies that the original source of the review is Google. Enjoyed working with them. Very helpful and flexible!
  
 
     Posted on Google  
   
   Maeve O'Malley 
 23 July 2018
 
 
 Trustindex verifies that the original source of the review is Google. I loved working with these fantastic ladies and the comment cards they made are great!
  
 
     Posted on Google  
   
   Daniel Vernon 
 14 May 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   Deirdre Stanley 
 12 May 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   Kerri Sullivan 
 12 May 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   Steve Mac 
 12 May 2018
 
 
 Trustindex verifies that the original source of the review is Google. Excellent people.
  
 
     Posted on Google  
   
   Linda O'Rourke (UisceBeta) 
 12 May 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
     Posted on Google  
   
   Karen Crookes 
 10 November 2017
 
 
 Trustindex verifies that the original source of the review is Google. The team at Nettl are great and so helpful. Orla has been helping me with my own "logo" design and she is great to work with and full of super ideas. I will be using Nettl's services again and have no hesitation in recommending this company, thanks Orla.
  
 
     Posted on Google  
   
   Cillin O'Connell 
 9 November 2017
 
 
 Trustindex verifies that the original source of the review is Google. I have used Nettl twice now for different works and they are easy to deal with,value for money and Orla in their office is always on hand to ensure evetything is done extremely quickly and i will be using them again.
  
 
     Posted on Google  
   
   Vikki Keenan 
 9 November 2017
 
 
 Trustindex verifies that the original source of the review is Google. Great team to work with.  Orla in particular was full of ideas.   Exciting, innovative and enthusiastic.  Highly Recommended!
  
 
     Posted on Google  
   
   Dave Bennett 
 8 July 2017
 
 
 Trustindex verifies that the original source of the review is Google. Excellent quality and lovely staff
  
 
     Posted on Google  
   
   Rathfarnham Concert Band 
 6 July 2017
 
 
 Trustindex verifies that the original source of the review is Google. We got some flyers printed with Nettl recently for an upcoming concert. Everyone we communicated with were really helpful and made the process quick and easy. The quality of the leaflets were fantastic! Even some of the audience were complimenting us on how the paper felt. Really happy we came to Nettl. We'll definitely be back. Thank you!